Here’s a sure fire way leaders can be certain they continue to experience an exodus: respond inappropriately when people leave.

Leadership may truly trust their people, yet if they aren’t engaged and present the end result will be mistrust.

Find those who are headed in the same direction as your goals. Connect with them. Accept their guidance. Pass it on.

Authentic thought leaders gain perspective from people who think differently, and actively seek out dissenting voices. 

How we say what we say is way more than what we say.

If we cling to human-made rules and policies, we are guaranteed to be wrong at some point.

Putting the customer first and foremost leapfrogs over the ones doing the work to care for the customer.

Authentic leaders choose to seek out good and speak gratitude to those for whom they don’t always feel thankful.

Humanity is to work for humanity. True authentic leaders work for the humans entrusted to their care.

Leadership is a way of life.

Individuals who compare themselves to others are not fit to be leaders.

Leaders who don’t share their blessings have lost the foundational concept of leadership: being with others.

Unless there is practical self-sacrifice for the good of those for whom we are responsible, we are not leaders.

Those in power positions should first exert power over themselves. Self control is vital to successful leadership.

No authentic leader lacks manners.

Most do not appreciate the fact that real greatness can dispense with outward show.

The moments I am a poor leader are the moments I am selfish.

The habit of careless and critical comments eventually fosters an irreverent and critical spirit.

Skills don’t matter if character isn’t present.

Never lose the ability to truly see your people.