A crisis doesn’t change the need for quality communication, just the timing of it.

How we say what we say is way more than what we say.

No authentic leader lacks manners.

The habit of careless and critical comments eventually fosters an irreverent and critical spirit.

Authentic leaders ensure the first focus of every remote meeting is the person on the screen.

Lack of patience leads to leadership being completely out of touch with their employees and blinded to what is really going on.

Authentic leaders are in it for the long haul.