We all know when we are being ignored or being looked through, even when the other person is physically next to us and maintaining a conversation. This article in the Harvard Business Review captures it all: https://hbr.org/2017/12/if-you-aspire-to-be-a-great-leader-be-present. Authentic leaders recognize the importance of the foundational principle of being fully present in the moment, and build trust as a result.
